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Operations Supervisor (Cebu-based)

  • by
  • Internal
  • Cebu

Job Description

  • Lead a team of client facing employees Negotiate job offers with candidates In-charge of assigned area for the team
  • Conduct bi-weekly one-on-one meetings Manage performance of employees under supervision
  • Responsible for team and client retention
  • Train team to interface with other departments Formulate training plans for “bench” developers
  • Responsible for sourcing upsell opportunities
  • Communicate directly with Hiring Managers and US based clients to discuss needs.
  • Coordinate with US Account Manager/Sales staff to create job descriptions for various IT related positions.
  • Assess candidate’s skills, knowledge, and experience and match with client’s requirements.
  • Arrange and facilitate candidate interviews with clients. Update applicant tracking system on a daily basis 
  • Take full responsibility in the daily management of requisitions Work with the Account Manager/Business
  • Development Executives in managing candidate and client expectations and filling positions as quickly as possible.


  • Excellent English oral and written communication skills.
  • Candidate must possess at least a Bachelor's/College Degree in any field.
  • At least 3-4 years of working experience in the related field is required for this position.
  • Wiling to work on night shift schedule and must be amenable to work outside work hours occasionally (to facilitate client interviews and conduct one-on-one meetings with direct reports)
  • Must have experience and/or in-depth knowledge on current trends in the IT/ Software Development industry.
  • Must have at least 1 year of experience working with foreign clients (US, UK, Australia, Canada, etc).
  • Has the ability to build strong professional relationships with candidates and clients.
  • Must have strong organizational skills and attention to detail.
  • Must possess a sense of urgency and initiative in dealing with requisitions.
  • Hands-on experience in end-to-end recruitment process is an advantage.

  • Job Information

  • Industry
  • Computer Software
  • Office Locations
  • Cebu
  • Work Setup
  • Work from home until further notice